Kim is CEO of ERA. After qualifying as a lawyer at Hogan Lovells, Kim spent ten years in investment banking, where she was an Associate Director in the TMT Team at WestLB Panmure responsible for advising UK and German clients in TV, Publishing, Music and Technology.

She joined ERA in 2002 as Director of Development before becoming the CEO in 2004. She has turned a little-known trade org representing physical record stores into an advocacy group which brings together digital giants, high street names and hundreds of indie record shops. She is also a director of Official Charts.